Interorganizational Network on Artificial Intelligence in Services
This is accomplished by:
• supporting interdisciplinary research activities through network meetings and other activities
• including relevant topics on Artificial Intelligence in teaching activities
• organizing relevant national and international workshops, seminars and webinars
• ongoing dialogue with other researchers and practitioners in the field both in Denmark and the international stage
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Contact
Ada Scupola, professor (mso), ada@ruc.dk
Researchers
Researchers from Roskilde University:
Ada Scupola, professor (mso), ada@ruc.dk
Lars Fuglsang, professor, fuglsang@ruc.dk
Jon Sundbo, professor, sundbo@ruc.dk
John Damm Scheuer, lektor, jods@ruc.dk
External researchers:
Anders Henten, professor, Aalborg Universitet, henten@es.aau.dk
Kathrin Kirchner, associate professoer, DTU, kakir@dtu.dk
Kasper Edwards, senior researcher, DTU, kaed@dtu.dk
Frans Bevort, associate professor, CBS, fb.ioa@cbs.dk
Peter Plougmann, director, Plaugmann - Copenhagen, peter@plougmann-cph.dk
Publications
Adoption of Artificial Intelligence (AI) In Service Organizations-The case of Denmark
Scupola, A. & Henten, A., Aug 2022.Research output: Contribution to conference › Conference abstract for conference › Research › peer-review
Artificial Intelligence in the claim handling processes in the Danish insurance industry: Drivers and experienced value
Scupola, A., Abildgaard, V. H., Riddersholm, M. Z. & Auletta, F., 2022.Research output: Contribution to conference › Conference abstract for conference › Research › peer-review
Activities
Artificial Intelligence in the claim handling processes in the Danish insurance industry: drivers and experienced value
Ada Scupola (Speaker)
8 Dec 2022 → 10 Dec 2022Activity: Talk or presentation › Lecture and oral contribution
Artificial Intelligence in Knowledge Services
Ada Scupola (Speaker)
26 Oct 2022Activity: Talk or presentation › Lecture and oral contribution
Digital Tech Summit 2022
Ada Scupola (Organizer)
26 Oct 2022Activity: Participating in or organising an event › Organisation and participation in conference
Funding
The Rector's Development Fund at Roskilde University has granted support to the project. The Rector's Development Pool supports smaller and larger development projects or strategic initiatives for the benefit of the university's core tasks and development of the administration, with a view to competence building, learning and exchange of experience, as well as profiling Roskilde University.
Insights
Reflections and main points from the Digital Tech Summit 25-26 October
The network and the Danish Chamber of Commerce successfully presented the session about Artificial Intelligence (AI) in Knowledge Services. We share here the main points shared by the speakers.
Handbook on Artificial Intelligence and Services
We are happy to announce the release of the Handbook on Artificial Intelligence in Services, which will be published by Edward Elgar latest in April 2024.
An Overview of the Network’s Members and Researchers’ Profiles
We are pleased to introduce the members of our network, which brings together researchers from Roskilde University (RU), as well as from other institutions in Denmark. Find below more information about their individual profiles and academic focus.
Base at Roskilde University
The project is based at Department of Social Sciences and Business
Participating research units: Innovation in services and experiences Research group
PhD Programme: Doctoral School of Social Sciences and Business
Relevant degree programs: Business Studies // Business Administration // Busines Administration and Leadership // International Bachelor in Social Sciences
Research from Roskilde University
More information
Additional information about the project: Research Platform on Artificial Intelligence (AI) and Organizations
Contact
Project leader
Ada Scupola
Professor (mso)
Phone +45 4674 2598
ada@ruc.dk