The university only communicates with applicants through digital platforms. We use the three communication channels mentioned below; although, some of them only apply for applicants living in Denmark, as noted in the relevant points.
It is important that you are aware of our communication channels to make sure that you do not miss important messages and deadlines regarding your application for admission.
We send e-mails to the e-mail address that you registered when you applied online at optagelse.dk. You must check this e-mail address frequently, as we may require further documentation with a very short deadline.
You will be assigned a personal mailbox at postbox.ruc.dk. Letters such as receipts, reminders e.g. concerning missing documentation, letters of refusal or admission will be sent to your personal mailbox.
Your mailbox is active, when the university has registered your application. Please note that your application may not be registered until a couple of weeks after the application deadline. Once your mailbox is activated, you will receive an e-mail with instruction e.g. concerning how to log on. It will be sent to the e-mail address you registered when you applied online at optagelse.dk.
Each time a letter is uploaded to your mailbox, you will receive a notification concerning this by e-mail. Please check new e-mail immediately to make sure you do not miss an important message or deadline.
How to log on to postbox.ruc.dk
After you have received an e-mail with a link to postbox.ruc.dk, you can log on using one of the following login solutions:
- NemID: NemID is a Danish digital signature. It is a single login for public websites in Denmark. This option only applies to applicants who live in Denmark and have a Danish civil registration number (CPR number). A temporary 'self-constructed' CPR number (consisting of your date of birth in combination with four letters) is not vaild for this option.
If you have or is able to get NemID, you must log on with NemID. Read more about NemID and sign up at the website of the Danish Agency for Digitisation.
- Personal code: If you are not able to get NemID, you must request a personal code from the university. In order to request a personal code, you must follow the instruction stated in the e-mail from the university concerning your personal mailbox.
The code is sent by e-mail to the e-mail address you registered when applying online at optagelse.dk. It takes up to 5-8 days before you receive the code.
When you log on to postbox.ruc.dk, you must use your personal code in combination with the constructed CPR number that you registered when you applied online at optagelse.dk
If you live in Denmark and have eBoks, your letter of admission or refusal will be uploaded both to your personal mailbox at postbox.ruc.dk and to your eBoks.dk.
eBoks is a Danish digital letter box where you receive mail from e.g. from regional authorities and government bodies. To sign up for eBoks, you must have NemID, and consequently a CPR number.